Privacy Policy

Amorim Cork Flooring S.A.’s undertaking Amorim Cork Flooring S.A. makes a fundamental commitment to its Stakeholders to uphold their privacy and protect their personal data. Amorim Cork Flooring S.A. encourages you to read this Privacy Policy and its respective updates. Entity in charge of data processing and entity entrusted with data protection The entity in charge of collecting and processing your personal data will be Amorim Cork Flooring S.A., who will provide you with the service or supply the product and in this framework will decide what data will be collected, the means of data processing and the purposes for which the data will be used. Amorim Cork Flooring S.A. also has a Data Protection Officer (DPO), who (i) will monitor compliance of the data processing techniques with applicable standards, (ii) is a point of contact with the Stakeholder for any clarifications (iii) will cooperate with the supervisory authority, (iv) will provide information and advise the data processing controller or subcontractor of their obligations in the framework of privacy and data protection.

What is personal data?

Personal Data is any information of any nature and in any medium, relating to an identified or identifiable natural person. A person is considered to be identifiable if they can be directly or indirectly identified, for example by means of their name, identification number, location data, electronic identifier or other elements that make it possible to identify that natural person.

Who are the owners of personal data?

The Stakeholder - a natural person, to whom the data relates and who has used Amorim Cork Flooring S.A.’s services or products. For example, a stakeholder of Amorim Cork Flooring S.A. will be a contact person with whom a contract has been signed to supply a good or provide a service. The group of Stakeholders also includes contact persons who may be the target of advertising campaigns or promotional offers from Amorim Cork Flooring S.A., as well as those who request information about the products and services commercialised by Amorim Cork Flooring S.A.. In this regard, Amorim Cork Flooring S.A. hereby informs that it also protects the personal data and respects the rights of these stakeholders.

What categories of personal data do we process?

Identification Data Identification and contacts, examples: Name; company; address; telephone; mobile phone; fax; email; job position. Profile, examples: Clients or potential clients can be identifies based on their usage profile of Amorim Cork Flooring, S.A´s products (examples: architect, designer, installer, builder, end user, etc.)

When and how will we collect your personal information?

We collect personal data, subject to your consent, or when you stablish a commercial relationship with Amorim Cork Flooring S.A. The data collection can be achieved orally, in writing or via Amorim Cork Flooring S.A.’s website.

How can you exercise your rights?

The exercise of rights is free of charge, except in the case of a manifestly unfounded or excessive request, in which case a reasonable fee may be charged in function of the costs. The information shall be provided in writing but may be given orally if requested. In this case, Amorim Cork Flooring S.A. must verify your identity by means other than an oral check. The response to requests shall be provided within a maximum of 30 days, unless it is a particularly complex request. Please send requests to the following address: Data Protection Officer Amorim Cork Flooring, S.A. Rua do Ribeirinho, nº 202. Apartado 13 4536 - 907 S.Paio Oleiros Portugal Email DPO: dpo@amorim.com

Under what circumstances will your personal data be communicated to other entities, subcontractors or third parties?

Your data may be transmitted to subcontractors for them to handle in the name, and on behalf of, Amorim Cork Flooring S.A.. In this case, Amorim Cork Flooring S.A. will take the necessary contractual measures to ensure that the subcontractors respect and protect the Stakeholder’s personal data. Data may also be transmitted to third parties - entities other than Amorim Cork Flooring S.A. or subcontractors - if the data owner has provided its consent to this effect, or to entities to whom the data must be communicated by law, such as the tax authority.

Under what circumstances will Amorim Cork Flooring S.A. transfer your data to a third country?

Amorim Cork Flooring S.A. may have to transfer your personal data to a third country outside the European Union, which is not included in the list of countries that the EU has already considered to meet adequate levels of personal data protection. In such cases, Amorim Cork Flooring S.A. will ensure that data transfers are carried out in strict compliance with applicable legal standards.